Send a deletion request
Email pawplotsapp@gmail.com with the subject “PawPlots data deletion”. Tell us whether the request concerns website correspondence or a game account. If relevant, include your account identifier or username and the email associated with it. Do not send your password or identity documents in the initial email.
What happens next
We will identify the information involved, verify the request using proportionate steps, and explain any additional details needed. We will handle it within the time required by applicable law and confirm the outcome. We do not promise an instant or automatic deletion of information held by third parties.
What deletion can affect
Deletion may remove support correspondence and personal information linked to an account. If a game account is involved, deleting its data may also permanently remove progress, plots, residents, and balances. Before authorising irreversible account deletion, ask about unresolved purchases or any eligible reward request. This page sends an email request; it does not itself delete an account.
Information that may need to remain
Limited records may need to be retained for legal obligations, security investigations, or unresolved disputes. If an exception applies, we will explain it where permitted. Data in provider-managed backups may be removed through their normal retention processes. Information that is lawfully retained is not kept for unrelated new uses.
On your device and with other providers
Removing the app or clearing its local storage can remove locally stored information, but does not necessarily delete server records, emails, store receipts, or provider records. The website has no PawPlots login or profile to delete. You may also contact external providers directly about information they hold independently.
Contact PawPlots
PawPlots Inc. · pawplotsapp@gmail.com
